IDENTIFICATION CARDS

If my benefits recently became effective, when will I receive identification cards for my medical and dental insurance?

Medical and dental identification cards are usually mailed to the employee within 15 working days from the effective date of coverage. If you need to use services, you may use your confirmation letter as temporary evidence of insurance coverage. If you have not received or want to replace your identification card, call the health plan directly. The phone numbers are listed below.

County Sponsored Medical Plans:
Kaiser (800) 464-4000
PacifiCare (800) 367-2660
CIGNA (800) 842-6635
Anthem Blue Cross CaliforniaCare HMO (800) 227-3771
Anthem Blue Cross PLUS POS (800) 288-6921
Anthem Blue Cross Prudent Buyer PPO (800) 288-2539
Anthem Blue Cross Catastrophic (800) 288-2539

Union Sponsored Medical Plans:
ALADS Blue Cross (800) 842-6635
CAPE Blue Shield (800) 487-3092
Fire Fighters Local 1014 (800) 660-1014

County Sponsored Dental Plans:
Delta Dental (888) 335-8227
Safeguard (800) 880-1800
DeltaCare (800) 422-4234