ABOUT THIS SITEThank you for visiting the Department of Human Resources Portal website. Our website has been designed to provide visitors on the World Wide Web with a simple and convenient way to access information and services provided by the departments, commissions and agencies that serve Los Angeles County. Our goal is that you find the Portal to be a valuable resource, one that is useful, informative and easy to navigate. Finding your way around a website with access to several thousands of documents is not always easy to do. The Department of Human Resources Portal offers a number of features to assist you in finding the information you need. CONSISTENCY – Pages have a consistent “look and feel”. You will always find the same navigation bars across the top of each page to enable easy movement throughout the website Returning to the Portal Home Page is a simple click of the County Home button. STRUCTURE – The Portal website has been organized into three major areas of information that appear as buttons in the left menu bar on the Home Page. There are also three areas that highlight breaking-news on County issues or services, quick links to commonly-needed resources, and featured links to new websites. Refer to HOW TO USE for more detail on the structure of the Portal. PRINTING – Simply click the Print button on your browser. ADOBE ACROBAT – To make information available to the widest possible audience, some documents, forms or publications are formatted using Adobe’s Portable Document Format (PDF). To view these PDFs you must have Adobe’s Acrobat Reader installed on your computer. This is a free software product that can be obtained online at: http://www.adobe.com/products/acrobat/readstep2.html LINKS TO NON-COUNTY WEBSITES – Some web pages contain links that will take you to information on websites that are not maintained by Los Angeles County and which may contain commercial advertising. Such links are identified with a warning to visitors that they are about to leave a County-maintained website; this warning further states that Los Angeles County does not endorse or support any of the advertising that may appear on the non-County site. As you become familiar with navigating through one section of the Portal, you should find it easy to move about the other areas of this website. The Portal is filled with interesting facts and statistics on Los Angeles County, and useful information on the many County services available to you. Please take some time to explore the Department of Human Resources Portal and enjoy! The Portal website is designed to provide the people who live, work and relax in the County of Los Angeles with convenient online access to information about the County and the community services it provides. Having access to several thousands of documents can be a bit overwhelming, but the Portal is organized and optimized to help you quickly locate the information you need. The Portal Home Page also contains areas that highlight breaking-news on County issues or services, links to new County websites, and quick access to the most commonly-needed resources: PUBLIC ANNOUNCEMENTS – Provides the latest news on important County issues and community services. Look to the Portal navigation bars for access to standard functions and special features: MOST REQUESTED – Provides a menu listing of the most often requested information and services. SEARCH – Enter a key word or phrase describing the information or service you want and search the entire Portal or just a specific area of the website to find this information. ADVANCED SEARCH – Too many search results? Here you will find tips and examples for refining your search. ONLINE SERVICES – Provides an alphabetical listing of County applications that allow you to request services or submit information electronically. FAQ – A list of some of the most frequently asked questions and the answers to them. PUBLIC ALERTS – Highlights information on topics of special interest to the Board of Supervisors. LANGUAGE – In the future, you will be able to choose to view the Portal website in English, Chinese, Japanese, Korean, Spanish, Tagalog or Vietnamese. PRIVACY – This is Department of Human Resources’s Privacy Statement for the Portal website which addresses the collection and use of personal information. Did you know that you are Los Angeles County’s most important resource? Your comments and suggestions are very important to us. Use the CONTACT US link in the Portal navigation bar to request assistance or just want tell us what you think of the website. TECHNICAL
REQUIREMENTS SCREEN RESOLUTION – Pages are designed for best viewing with a monitor resolution of 800 x 600. BROWSER COMPATIBILITY – The Portal is designed for best viewing using Internet Explorer 5.x or Netscape Navigator 6.x and above. Lower versions or other commonly used browsers will work, but may not display with optimal formatting. ADOBE ACROBAT – Certain documents, forms or publications are formatted using Adobe’s Portable Document Format (PDF). Adobe’s free Acrobat Reader software must be installed on your computer in order to view or print these pages. To download Acrobat Reader go to: http://www.adobe.com/products/acrobat/readstep2.html, Acrobat Reader is a self-configuring software. Questions regarding Acrobat issues should be directed to Adobe Customer Service, not the County Webmaster. The Department of Human Resources is committed to the universal accessibility of information contained on the Portal website. The design of the Portal website is optimized to ensure broad readability and usability, and includes those with vision, hearing or other impairments that would affect Internet access. The Portal is currently a combination of new and old technologies, and new and existing content. The Portal Home Page and supporting web pages are compliant with the Americans With Disabilities Act (ADA) standards and guidelines. However, the Portal website contains links to departmental websites that may not address current ADA guidelines. Some existing content may meet only the minimum of ADA-compliance standards. This will be resolved as departments and other County agencies update their existing websites to use the new County Portal technology. CASCADING STYLE SHEETS – The Portal web pages are designed with style sheets that allow a consistent, uniform appearance of headings and body text. This design feature also enables some browsers to override the Portal style sheets with their own, thus providing content that is easier viewed by those who have visual impairments. COLOR CONTRAST – The background and foreground colors on the Portal web pages provide sufficient contrast to be viewable by someone having color deficits. The Portal website has been tested using a popular screen reader to ensure the pages can be appropriately viewed and navigated by the visually challenged. The information contained in the following web pages was valid at the time of publication. The Department of Human Resources reserves the right to make changes and improvements at any time and without notice, and assumes no liability for damages incurred directly or indirectly as a result of errors, omissions or discrepancies. |